PRIVACY POLICY

1. IDENTIFICATION OF THE CONTROLLER

Company: Grupo Regojo

Registered office: Av. Liberdade 180ª, 9ºE, 1250-142 Lisboa, Portugal

E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.

2. DUTY OF INFORMATION

Law no. 58/2019, of August 8, hereinafter “LPDP” and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data. “Personal data” means any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.

An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity (for example, his or her name associated with his or her telephone number or e-mail address).

By reading this Privacy Policy, the user is informed about the processing of personal data carried out by Grupo Regojo.

Grupo Regojo only keeps a record of its customers made up of the personal data provided by the data subject at the time of the contact request, and this data is collected and processed automatically and manually by Grupo Regojo, the entity responsible for processing personal data.

When personal data is collected through the form, the user must fill in all the fields, since if they do not provide the data considered necessary, Grupo Regojo will not be able to accept or manage the web service or the consultation requested by the user.

3. PURPOSES OF PROCESSING PERSONAL DATA

The personal data processed through this website will only be used for the following purposes:

1. Responding to requests for contact and/or information sent via the form available for this purpose on the Website;
2. Communications with the client and scheduling of specific face-to-face services, when applicable;

Grupo Regojo guarantees the confidentiality of all data provided. Although Grupo Regojo collects and processes data in a secure manner that prevents its loss or manipulation, using the most appropriate techniques for this purpose, it should be borne in mind that collecting data on open networks allows personal data to circulate without security considerations, with the risk of it being seen and used by unauthorized third parties.

4. LEGITIMACY FOR PROCESSING PERSONAL DATA

Grupo Regojo processes Users' data:

1. when it is necessary for the performance of a contract to which the user of the data is a party, or for pre-contractual steps at the request of the user;
2. to fulfill legal obligations to which the Regojo Group is bound;
3. for the purposes of the legitimate interests pursued by the Regojo Group or third parties, unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal data prevail;
4. when they expressly and freely consent to the processing of their personal data for certain purposes.

5. RETENTION PERIOD

Grupo Regojo only keeps and processes your personal data for as long as is necessary or obligatory for the fulfillment of the purposes described above, applying information retention criteria appropriate to each processing and in line with applicable legal and regulatory obligations.

6. SECURITY MEASURES

Grupo Regojo declares that it has implemented and will continue to implement the technical and organizational security measures necessary to guarantee the security of the personal data provided to it in order to prevent its alteration, loss, processing and/or unauthorized access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.

Grupo Regojo guarantees the confidentiality of the data provided through this website. Data is collected and processed in a secure manner that prevents its loss or manipulation. All data is entered into a secure server (128-bit SSL) which encrypts it (turns it into a code). You can check that your browser is secure if the padlock symbol appears or if the address starts with https instead of http.

Whenever it accesses personal data, Grupo Regojo undertakes to:

• Use the data exclusively for the purposes previously defined;
• Ensure that the data is processed only by employees whose intervention is necessary to satisfy the request of the data subject, who are bound by the duty of secrecy and confidentiality and whose violation may give rise to disciplinary action;
• Monitor and verify compliance with the rules and procedures by Regojo Group employees on a regular basis.

7. INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, and there will be no international data transfers to third countries or international organizations.

In the event that personal data is processed outside the European Economic Area, this will only occur through the adoption of appropriate guarantees and the required level of protection, in accordance with the legislation on the protection of personal data.

8. EXERCISE OF RIGHTS

In accordance with the provisions of the LDPD and the GDPR, users may exercise their rights to information, access, rectification, erasure, limitation, portability and opposition at any time, by sending a written request to the Regojo Group by the following means:

• By post to the address: Av. Liberdade 180ª, 9ºE 1250-142 Lisboa, Portugal
• By email to This email address is being protected from spambots. You need JavaScript enabled to view it.

9. SUPERVISORY AUTHORITY

In accordance with the law, the data subject has the right to lodge a complaint regarding the protection of personal data with the competent supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD) www.cnpd.pt.

10. CHANGES TO THE PRIVACY POLICY

Grupo Regojo reserves the right to revise this Policy at any time it deems appropriate, so it is recommended that users check this privacy policy regularly and/or each time they access the Website.

Last updated: July 30, 2024

COOKIES POLICY

This Cookies Policy is an integral part of the Privacy Policy of the website https://www.gruporegojo.pt (hereinafter referred to as the “Website”).

Accessing and browsing the website or using its services implies acceptance of the terms and conditions contained in the Privacy Policy.
To facilitate and provide a better browsing experience through the website, Grupo Regojo informs that it uses Cookies or other files with similar functionality (hereinafter “Cookies”).
Due to the way Internet communication standards work, access to websites may involve the use of cookies. Grupo Regojo is responsible for Cookies and for the processing of data obtained through Cookies, whether its own or from third parties, through its website, deciding on the purpose, content and use of the processing of the data collected.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user's device when they visit a web page.
Their main purpose is to recognize the user each time they access the website, and also to improve the quality and offer better use of the site, with the aim of simplifying navigation.
Cookies are essential for the functioning of the Internet; they do not damage the user's equipment or device and, if they are activated in the configuration of your browser, they help to identify and resolve possible errors in the operation of the website.

Use of Cookies

By accessing the website, the user expressly accepts the use of this type of Cookies on their devices.
If you disable Cookies, browsing the website may not be optimized and some of the website's features may not work properly.
Specifically, Grupo Regojo uses Cookies for the purposes identified below.

Categories of Cookies used on this website:

Necessary cookies: These are essential as they allow you to browse our website and enable you to access features such as your profile and exclusive customer areas. They do not collect information about you that can be used for marketing purposes and do not know which websites you have visited on the internet. This category of cookies cannot be disabled.

Statistical cookies: Allow us to quantify the number of users and carry out measurement and statistical analysis of how users use our website. Navigation on the website is examined with the aim of improving the provision of products and services. This data is collected and processed using anonymization. They are mostly third-party cookies and are merely functional in nature, so they are not strictly necessary or essential.

User configuration to avoid cookies

In accordance with current legislation, information is provided on how the user can configure their browser to manage and maintain their privacy and security in relation to Cookies, through links to the official support website of the main browsers so that they can decide whether or not to accept the use of Cookies.

You can also block cookies using the browser's configuration tools.
It should be understood that the user accepts the use of cookies if they continue browsing this page without first deactivating them.

You can also change the cookie settings in your browser preferences by following the instructions in the links below:

Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Internet Explorer: https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies